Refund Policy

Refunds are granted only when the tubing hill has to close. Occasionally it will close or be postponed due to weather conditions, power failures or some unforeseen condition.

Refund Process
If you purchased your ticket on-line, then your debit/credit card will automatically be refunded within two business days of the cancelled event.  Your reservation will no longer be valid.

If you purchased your ticket in person at the Bogus Basin sales office or at the tube hill office, then you have three (3) options to choose from for your refund; sorry no cash refunds.

1. Check (mailed within four weeks from date of cancellation)
2. Debit/credit card
3. Bogus Bucks (Bogus Basin gift card)

Questions? 
Phone:  208-332-5493 or 208-332-5330
E-mail:  info@bogusbasin.org

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