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SEASON PASS REFUND POLICY

Printable pdf docs:   REFUND REQUEST FORM       REFUND POLICY

Refunds on season passes are based on restricted conditions. Those conditions include medical or relocation from the Treasure Valley.
          Amount of the refund depends on: 1) specific date on documentation and 2) whether the pass was issued. 

Submit documentation and pass to

ATTN:  SALES

  1. mail:  2600 Bogus Basin Road     Boise, ID  83702
  2. fax:  208-332-5102
  3. email:  pass@bogusbasin.org

If you have any questions, then please e-mail us.
  • Season passes are non-refundable for adjustments to hours and days of operation based on snow conditions and/or skier visits.
  • Bogus Basin's fiscal year is June 1 - May 31. Any refund requests made outside of the fiscal year will not be accepted.
  • Child passes are non-refundable once it has been issued.
  • Any refund due to a medical condition is for that individual only. The refund does not extend to family members.
  • Family passes are subject to a different refund process based on the number of members in the family and their ages.
  • Season passes are not "rolled over" or "transferred" from one season to another.
  • There is no refund for a "Passport" season pass.
  • College student season passes (purchased at the $239 rate anytime) are non-refundable if the student relocates.
  • Change in employment status is non-refundable.

MEDICAL CONDITION

     Documentation required? a letter from a physician showing date of medical condition
     Bogus Basin season pass returned? The Bogus Basin season pass has to be returned, if issued
     How are you refunded? (one of the following)
  1. Credit/debit card (2-3 week process) – please include VISA, MC, DISC number with the expiration date
  2. Check (4-6 week process) - please include a mailing address
  3. Bogus Basin gift card (2-3 week process) – please include a mailing address

RELOCATION

     Documentation required? (one of the following):
  1. Proof of relocation, such as a monthly statement (utility, bank, etc) or lease
  2. Copy of employment papers from hiring or transferring company
     Other info? Name(s) of individual(s) that is (are) relocating
     Bogus Basin season pass returned? The Bogus Basin season pass for the individual(s) who have relocated has (have) to be returned, if issued
     How are you refunded?
  1. Credit/debit card (2-3 week process) – please include VISA, MC, DISC number with the expiration date
  2. Check (4-6 week process) - please include a mailing address
  3. Bogus Basin gift card (2-3 week process) – please include a mailing address

OTHER

     Documentation required? A “letter” from pass holder requesting a refund. Refund is on a case-by-case basis; not all requests will be processed. Example of why we would issue a refund: single parent has been injured and minor child/children cannot ski/board without parent. There is no refund on a “child” pass if the pass has been issued.
     Bogus Basin season pass returned? The Bogus Basin season pass for the individual(s), has (have) to be returned, if issued
     How are you refunded? Bogus Basin gift card (2-3 week process) – please include a mailing address